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Pricing and Billing
What is the "Update Your Currency" tool?
  This store accepts payments only in US Dollars (USD). Therefore all our prices are based on USD. However, for easy reference, we have provided the capability to shop in a number of different currencies including AUD, CHF, DKK, EURO, GBP, HKD, JPY, NOK, NZD, SEK, SGD, USD, and ZAR. Select your preferred currency from the drop down list titled "Update Your Currency" found on the top right-hand side of your screen.

Please Note: When using our Update Your Currency feature, please keep in mind that this is just a guide for your information based on current currency conversion rates. Your final payment will be made in USD, despite what currency you have selected while shopping.



Currency conversion rates are subject to change, usually only slightly, from day to day. Thus, the rate you see at the time of your purchase may not be the exact rate you will be charged when we actually charge your credit card. The bank which processes your credit card transactions will ultimately be the ones who determine what exchange rate you will pay, based on the currency conversion rates applicable at the time your credit card is charged. VMware Certification Marketplace will only charge your credit card in USD for the exact cost of the items you purchase and for any applicable shipping and handling charges. VMware Certification Marketplace cannot be held responsible for any currency conversion rates or fees charged by your bank.
Do I have to pay sales tax?
  You will need to pay sales tax if you are located in a place where Pearson does business. Sales tax will be dynamically calculated and displayed during the checkout process. If you are a tax exempt organization please contact customer service after creating your account for us to be able to update your records in our system after verification.
I have a question about my charges.
  If you have a question about a charge, please review your order history first. To view your orders, login to the "My Account" link at the top right hand side of our site. Here you can compare your order history on our website with your financial records. If you have additional questions or concerns, please contact customer service for further assistance.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
I need a copy of my receipt/invoice.
  Login to the "My Account" link at the top right hand side of our site to view and print invoices. 
When will my credit appear on my account?
  The time it takes for your credit to appear on your account may vary. However, credits usually take 7-10 business days from the time we received your item(s).
When will my credit card be charged?
  Your credit card will be charged immediately on placing the order.

Questions?

We accept the following credit cards: