We are very sorry if you did not find everything satisfactory with your
order. The following explains our return policy and process.
Physical ProductsYou can return physical products within 30 days of
purchase.
Bundled and Digital ProductsBundled and digital products currently cannot be returned.
Exam VouchersExam vouchers cannot be returned.
Vouchers are only for use at a
Pearson VUE test center in the country you select at time of purchase. Vouchers expire
twelve months from date of purchase. Exams must be scheduled and taken
on or before the expiration date of the voucher(s). The specific
expiration date will be sent with the voucher number via email. All
sales of exam vouchers are final, no exceptions.Refund Process
Please contact Customer Service for more information about returning an
item. Once your return has been "authorized" by Customer Service, you may
receive an RMA from Customer Service. You can use this RMA to return
products to the address specified on the RMA. Once the product has been
received and verified, we will credit your account within 7 to 10
business days.
Thank you for shopping VMware Certification Marketplace.
Customer Service Contact Information
Email: Help@VMwareCertificationMarketplace.com
